Shipping, Transfer & Returns Policy

---

Reese Gunsmithing

Reese Gunsmithing specializes in professional firearm services only. We do not sell firearms or state or federally regulated parts/accessories. Our work focuses on precision upgrades, repairs, maintenance, and customization. This policy reflects the service-based nature of our business.

Inbound Shipping (Sending Your Firearm to Us)

• Customers are responsible for shipping firearms to Reese Gunsmithing in compliance with all federal, state, and local laws.
• Firearms must be shipped:
  • Via a legal carrier (UPS or FedEx typically required for handguns)
  • Properly packaged, unloaded, and declared per carrier requirements
• Including a copy of your contact information and service request inside the package is required.

Return Shipping (Firearms Returned to You)

• Firearms will be returned in accordance with applicable laws:
  • Typically shipped directly back to the customer if legally permitted
  • In restricted states/locations, shipment may be required to a licensed FFL dealer
• Adult signature and insurance are required for all firearm returns.

Turnaround Time

• Standard services: 3–10 business days
• Advanced work (barrel swaps, gas system work, diagnostics, custom fitting): 1–4 weeks
• Customers will be notified if additional time is required.

Shipping Costs

• Customers are responsible for:
  • Shipping to Reese Gunsmithing
  • Return shipping and insurance
• Shipping costs are calculated based on carrier rates, package value, and service level.

Reese Gunsmithing provides services including, but not limited to:

• AR-platform work (barrel changes, gas block installation, upper/lower assembly)
• Full disassembly, cleaning, and reassembly
• Diagnostics and function testing
• Bore sighting and basic sight installation
• Parts installation and upgrades

All work is performed with attention to safety, reliability, and performance.

Because Reese Gunsmithing is a service-based business, the following policies apply:

Non-Returnable / Non-Refundable

• All labor and gunsmithing services once completed
• Installed parts and modified components
• Diagnostic fees

Once work has been performed, it cannot be “returned,” and labor charges are final.

If Reese Gunsmithing provides or installs parts:

Eligible Returns (Uninstalled Parts Only)

• Must be requested within 14 days of receipt
• Item must be unused, uninstalled, and in original condition
• Proof of purchase required

Non-Returnable Parts

• Any part that has been installed, fitted, or modified
• Special-order or custom-fit components

Restocking Fee

• Approved returns may incur a 10–20% restocking fee

We stand behind our work like a well-tuned trigger.

• 30-Day Workmanship Guarantee on services performed
• Covers defects directly related to installation or service

Does Not Cover:

• Manufacturer defects in customer-supplied parts
• Normal wear and tear
• Improper use, abuse, or unauthorized modifications after service
• Ammunition-related malfunctions

If an issue arises, contact us and we will make it right within the scope of our work.

• Reese Gunsmithing is not responsible for damage occurring during inbound shipping
• Return shipments are insured; claims for damage during return shipping will be handled with the carrier
• Customers must report any issues within 48 hours of delivery

• Work orders canceled after intake but before service may be subject to a bench/diagnostic fee
• Once work has begun, labor charges apply based on progress completed

For service requests, shipping instructions, or policy questions:

Reese Gunsmithing LLC
Fountain, Colorado

Email:
sean.r@reesegunsmithing.com

Returns:
returns@reesegunsmithing.com

Website:
https://www.reesegunsmithing.com